TRI-STATE STONE & TILE INC.


Your ONE STOP source for beautiful Stone Countertops!
WHAT OUR CUSTOMERS HAVE SAID ABOUT US!

Phil,

This is in response to your inquiry regarding the installation of the
kitchen counter top at XXXXXXXXXXX, Stockholm.

Your installers did an excellent job.  They were very neat and
professional.  They set our expectations right up front by explaining
exactly what they were going to do.  They even asked us if we had a
problem with odors.  They let us know when they were going to begin
using the adhesive that has a strong smell.  The final installation
looks great.

I have already recommended your company to 2 of my neighbors. Daniella
also did a great job with helping us pick out the counter top  & sinks. 
She explained the entire process, so there were no surprises.

Thank you,

AL Lapitka
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Incredible experience with Tri-State Stone and Tile. I couldn't be happier with my new kitchen and bath granite counters. My sales person Terri helped me make my granite selections and offered me tremendous support from start to finish. She made sure to keep within my budget and listened to what I was looking for in a pattern. Nothing was too much trouble even with all my questions. Parker and Juan, the installers, were polite, respectful and very experienced and did a fantastic job with the installation. I would recommend Tri-State Stone and their staff for the best experience ever.
Ermine Shaffer
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Sirs:We are writing to thank you for an exceptional product and installation of the granite countertop on our kitchen island. Our selection was Sapphire Showdown in steel grey w/eased edge. This is truly a beautiful piece of nature enhanced by your workmanship. The installation was complicated requiring cutouts for sink and cooktop but was accomplished expertly. Daniella has always provided accurate and helpful information Ina friendly manner. The Template measurement was on time and accurate. Ed called to verify the orientation of the sink. The installers were on time, polite, and neat . The finished product was perfect because of your experience and attention to detail. We were prepared for the install thanks to the informational 8 page tract you provided. Reading it made me aware that there was nothing you hadn't seen before and reassured me of your dedication to your product and service. It is a pleasure to come into our kitchen each day! We thank Tri-State Stone &Tile ,inc for that.
Greg & Maggi Sheehan
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Hi Phil sending you a quick email to let you know that the new counter tops look great. The boys as usual where Awesome when installing the counters. They are very good at what they do. They are also very neat. The whole work area was left cleaner then when they got here . Please thank them for me. Thank you also for all you did to make this
happen. I will send you pictures when the kitchen is done. Thank you again.
Wendy Dinkins
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Monday, May 8,2017 my old countertops and sink were removed and the new ones installed. Terry and everyone at Tri-State Stone could not have been nicer or more helpful. Everything went seamlessly and I am so thrilled with the end result. I should have done this years ago. If I ever need this type of work done again, I will only be making one call. Thanks,
Liz Rossi
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Tri-State Stone is absolutely the very best!!!! Two years ago we redid 2 bathrooms and love the white carrera marble that Daniella helped us with. Now we have just finished a major addition with leathered verde antique marble kitchen, white carrera in the master bath and the powder room, Santa Fe in the closet cabinet and rain forest for the dressing table. Vinnie and Christian were wonderful with the install, Daniella was a delight and helpful in every way and especially with choosing the 5 slabs and Phil was wonderful as always. We are delighted! Thanks to all!

Betsy Lonsberry

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Love my new granite countertop. It looks beautiful. Tri-State Stone did a great job. I highly recommend them.

Nancy Goeller

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 We just had a new granite top installed yesterday and the service that we received from all of Tri States's staff was great. The installation team of Vinny, Luis & Brian were professional, respectful and exacting. True craftsmen. Communications with the Tri State team was great!

Jim & Therese Mauch


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We have been extremely happy with every stage of the process of purchasing our new kitchen counter top from Tri-State Stone & Tile. The guidance from Daniella was very helpful, and we were extremely pleased with the step-by-step timeline she described. It all went as planned. But we must give the most praise to the lead installer, Doug, who was knowledgable, thorough and very personable. He and his crew went out of their way to give us a finished product we can be proud of for many years. Thank you.

Linda Lash

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I just purchased counter tops for 3 separate bathrooms and each time they were very helpful and did their best to get everything to me quickly even though I was coming to them each time last minute. Danielle was awesome to work with. I highly recommend them!


Amy Nicklaus

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We had a wonderful experience at Tri State. They have a huge selection of granite and marble. Daniella was very easy to work with, very helpful with suggestions, and the granite was installed ahead of schedule. We are very happy with our granite top on the bathroom vanity, and with the customer service that we received.

Toni Rauschkolb

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We looked at several granite places before deciding on Tri-State. They had the best prices, helpful employees, and most importantly, the best selection. The staff was patient and knowledgable. Within days of making our decision, the granite was installed. The job was flawless and now we can enjoy our beautiful, new kitchen.

Angie Watt

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Recently we decided to explore a possible upgrade to our kitchen by seeking advice from professionals for both design and functionality. This process lead us to Tri-State Stone & Tile in Rockaway to look at granite counter tops. We were greeted at the front desk by Daniella who spent a lot of time with us looking at slabs that would look best with our existing cabinets. We learned a lot from her about granite, under mount sinks, finishes, and the overall process from Tri-State should we wish to proceed. After a second visit we gave Tri-State a go to proceed. Ed from Tri-State was scheduled to come to our home to take measurements and template the counters to assure an exact fit. We again visited Daniella to make a final review to approve the install. The installers were on time and were very professional and neat. The counters fit perfectly and look fabulous. We are very satisfied with the Tri-State staff as well as the product and would use them again should the need arise.

Robert Comazzi
 
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We recently purchased and had new counter tops installed in our kitchen. Tri-State has a large selection of products to choose from. Phil Traut provided outstanding customer service from the minute we began working together. His professionalism, knowledge and no-pressure approach made choosing a granite counter top, sink and faucet an easy adventure. The counter tops, sink and faucet look great in our newly renovated kitchen. Tri-State did an outstanding job in working with us during the process of purchasing to measuring and creating a template to installation. The installer’s were professional, courteous, and clean. They made sure the counter tops and sink were installed correctly. Everyone at Tri-State is really focused in making their customers satisfied and happy. We highly recommend Tri-State to anyone who is in the market for stone or tile products.

 

Wayne Chaladoff 

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This email is to let Daniella Errera know how pleased I am with the countertops! I walked in from work with the sun just barely shining, but the table glistened with specks of silver and blue! Also, my husband explained how "tricky" it was fitting the counter with the double sink, but that your workers knew just what to do and did not hesitate. It looks great!

Thank you for your assistance with our final decision on this beautiful purchase.

Carol & Tom Mpakarakes
 

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We looked at several granite places before deciding on Tri-State. They had the best prices, helpful employees, and most importantly, the best selection. The staff was patient and knowledgable. Within days of making our decision, the granite was installed. The job was flawless and now we can enjoy our beautiful, new kitchen.

Angie Watt


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Staff was friendly and extremely helpful. We've used them for both our home and business and couldn't be happier with the quality, price and look of our gorgeous countertops! We will definitely be using them for future projects.

 

Wil and Kristyn Riggs

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This is my 5th purchase from Tri-State. That alone should speak volumes. Our experience from beginning to end was smooth, easy and enjoyable. Keri and the entire staff made the whole process very easy. The installers were in and out in no time and left my place cleaner then when they arrived. They are the one and only granite company I would use. Thanks again guys...awesome job.

Brian Grawehr

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We had a great experience using Tri-State Stone and Tile. Whenever we stopped in they were extremely helpful in narrowing down our choices and helping us make a final decision. Great group of people working there with a very high level of professionalism and customer service. Thanks for helping us build our kitchen!

Alan Akkaway

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Tri-state stone installed granite countertops in our kitchen. From the start Daniella Errera couldn't have been more helpful. She helped us with the selection, price and layout. Then she set up an appointment at our house for the layout. We did not have to rip out our old tops or sink for this to be done. We had full use of our kitchen until the day of installation. The rip out and install was the cleanest and neatest work that I ever had done at my house. All the workers were pleasent and professional. What a great job.

Mike Gallagher

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Tri State Stone has just installed our beautiful kitchen countertops. We are very happy with the result - the quality of the granite and the excellent workmanship. They are really focused in making their customers satisfied and happy. We were surprised to receive a follow-up call after the installation to make sure that everything went well. Thanks for a job well done.

Glenn Ortigas

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My wife and I refinished two bathrooms that are back to back therefore needed two countertops. Great selection of materials. We chose one to be granite and one quartz. Both had different edging and different colored sinks. They were very detail oriented and each person who had a role in the process was knowledgeable and courteous, called to confirm and was prompt. They absolutely have customer service down from start to finish! We would highly recommend them and use them again in the future!

Stewart Liebman

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We recently purchased and had new countertops installed in our kitchen. Tri-State has a large selection of products to choose from. Phil Traut provided outstanding customer service from the minute we began working together. His professionalism, knowledge and no-pressure approach made choosing a granite countertop, sink and faucet an easy adventure. The countertops, sink and faucet look great in our newly renovated kitchen. Tri-State did an outstanding job in working with us during the process of purchasing to measuring and creating a template to installation. The installer’s were professional, courteous, and clean. They made sure the countertops and sink were installed correctly. Everyone at Tri-State is really focused in making their customers satisfied and happy. We highly recommend Tri-State to anyone who is in the market for stone products.

Wayne Chaladoff

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There are very few places that really care about service and Tri State is one of them. The showroom has all you need to make a decision about any stone for your home. Daniella was tremendously responsive and informative in guiding us through the process. We actually had a few issues with the first countertop that was installed - and with very little, stress free, discussion the counter top was replaced -- and quickly! We are thrilled with our stone and the service from Phil and his team. Cannot recommend Tri State highly enough!

Tracy Drummond

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We have used Tri-State Stone and Tile in Rockaway twice, once for our kitchen counter top and most recently for a bathroom counter top. In both cases we were more than satisfied with the service we received from people taking orders at the Tri-State facility to those who finally installed the material. Great company. Would return give them more business in a heart beat.

Doug Simon

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Very pleased with the Granite counters. Kurt and his install group were wonderful. Thank you.

Allen Frey

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All the people at Tri-State Stone have been great. Melissa and the rest of the girls at the store were very helpful and the installers were also wonderful. Could not have had a greater experience, and the product looks great.

Thank you very much, Frank and Joan.

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I just wanted to say thank you for your great service. Jimmy and Luis were very professional, they did a great job, my kitchen looks amazing!

Thank you Bonnie and John Hastie


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Daniella was such a help. she asked us questions in order to understand what we were looking for. We were very pleased with Tri State Stone. my son also used them.!

Terry & Charles Weldon

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Installation was done very professionally with care. Installers were efficient, polite and did a great job.

Manfred Laidig

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